Systematic Continuous Improvement (SCI) Insights

Small gains win the game

How small gains win the game.

March 09, 20261 min read

If you want to see big-time performance improvement, stop looking for big ideas. They’re rare, unpredictable, and often costly. The companies that consistently outperform their competitors rely on something simpler and more dependable: the accumulation of hundreds of small improvements made over time by the people who do the work.

Take the case of Omark Industries, a manufacturer of industrial tools. At one of their plants in Minnesota, employees were given a routine process to look at the way their work flowed and begin improving it—step by step, problem by problem.

What followed wasn’t a sweeping transformation plan. It was a steady stream of small improvements suggested and implemented by the people doing the work.

The results were extraordinary.

Inventory of large drill bits was reduced by 92%. Productivity increased by 30%. Scrap and rework dropped 20%. And the time required to produce an order from start to finish was reduced from three weeks to just three days.

None of those gains came from a single brilliant idea. They came from employees improving their work processes a little bit at a time.

That’s the heart of systematic continuous improvement (SCI). When people are given a routine method to look at their work, solve problems, and make things better, the gains compound. Small improvements grow into big results.

The real question isn’t whether people have good ideas. It’s whether the organization has a process that allows those ideas to surface and accumulate.

If you want to give your team the tools to deliver results like that … let’s talk!

Begin your improvement journey today!

Getting better at getting better.

blog author image

Les Landes

Founder and president of Landes & Associates, Les Landes is the former head of communications for one of the world’s largest food companies. Speaking at conferences and seminars across the country, he is well known for his trademark message about the perils of the quality “program trap.” Author of numerous articles, his areas of expertise range from communication to marketing to organizational development to employee engagement and more. Most importantly, he brings a unique perspective on how to ensure that those elements are aligned in a way that brings out the best in all of them.

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Les Landes


Les Landes

314-664-6497

leslandes@landesassociates.com


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