Labatt Breweries was slipping in productivity and safety. But the real problem was rooted in something else. Employees just weren’t tuning in to the company’s urging for their input on how to get those problems under control.

Leadership sincerely wanted to get the situation turned around, but it just wasn’t clicking with the team.

Here's what I've learned working with organizations across industries. You can’t just coax or mandate the discretionary effort and creative thinking that gets people to step up with ways to improve how work is done.

You need imbedded routine processes for engaging them in systematic continuous improvement (SCI).

That’s when employees feel that their voices are heard and their ideas truly matter – and that’s when the floodgates open with a waterfall of improvements.

When we helped Labatt build that kind of system, the plea for improvements wasn’t needed anymore. Employee-generated improvements more than tripled, productivity climbed 11%, and lost-time injuries dropped 44% - in just the first year.

If you want to learn how to get your team responding without prodding for improvements … Let’s talk!

Begin your improvement journey today!

Getting better at getting better.