One of the most overlooked and undervalued benefits from systematic continuous improvement (SCI) is the monetary asset it can deliver to a business in the form of a “process playbook.”

Case in point.

A former client – an accounting firm – told me recently they had sold their business to another larger company – a move they had been planning for about a year. Every prospective suitor commented on how impressed they were with the depth, scope and detail of their documented processes.

Our work with them started with their monthly accounting process using our DEMI model for business process management:

• Document

• Execute

• Monitor

• Improve

Using that model, we worked with their team to lay out step-by-step details of the “as-is” process, noted the friction points and breakdowns, stripped it down and rebuilt it into a more efficient and effective “to-be” process.

Then they worked on their new client onboarding process … then another process … then another … and other … until they had every core process documented.

Here’s where SCI comes in – for this client and others who adopt our DEMI model for process management. After the initial examination, revision, and documentation, every process undergoes an annual review to identify how it can be improved even further. Every year getting better than before.

So what was the financial impact of all that work for my former client?

When it came to final negotiations with the firm that eventually “won their hand,” they were able to sell the business for a premium based largely on the value of their “process playbook.”

Want your processes to become a saleable asset?

Click on the link below and let’s talk about how to get there.

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BONUS: When you sign-up for a call, you’ll get a step-by-step description of the Continuous Improvement Team Huddle.

Getting better at getting better.