I was thinking the other day about a story I heard from a supervisor at a client company some time ago. He told me about the impact that our Continuous Improvement Huddle had on one of his employees, ...more
SCI
November 18, 2024•2 min read
About a month ago during a routine exam, my dentist found some decay under a crown on an x-ray. So we scheduled an appointment to remove the crown, drill out the cavity, and put on a new crown. A fa... ...more
SCI
November 11, 2024•3 min read
I’ve been a passionate advocate for many years of what I call “constructive accountability.” According to research, the word accountability has negative connotations for the vast majority of people in... ...more
SCI
November 04, 2024•2 min read
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